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NHS England has produced an information page called "You and Your General Practice." This guide sets out what patients can expect from their GP practice and what practices ask in return, so that everyone understands how to get the best from general practice services.

What the Guide Includes:

✅ What You Can Expect from Your GP Practice

Your GP practice is here to support your health and wellbeing. The guide explains the standards you should receive when accessing services, such as:

• Being treated with dignity and respect
• Being offered safe and effective care
• Being listened to

🤝 What Your GP Practice Expects from You

To help us provide care efficiently and fairly for everyone, the guide outlines what practices ask of patients. This includes:

• Attending appointments on time
• Treating staff respectfully
• Cancelling appointments you no longer need, so they can be offered to someone else

🔄 Working Together

The relationship between you and your GP practice works best when there is clear communication and mutual understanding. The guide highlights how both patients and practices can work in partnership to:

• Improve health outcomes
• Make sure care is accessible for all

💬 Feedback and Concerns

The NHS encourages feedback so that services can continue to improve. The guide explains how you can:

• Share your experiences
• Give suggestions
• Raise concerns if you feel something has not gone as it should

📌 Why This Matters

"You and Your General Practice" has been designed to:

• Give patients clear information about how GP practices work
• Make it easier to know what to expect when you use GP services
• Help both patients and staff have a positive, respectful experience
• Support good communication and reduce misunderstandings

📖 Read the Full Guide

You can view the NHS England charter in full here.

We encourage all our patients to take a few minutes to read this page. It provides useful insight into how general practice works and how we can all play a part in keeping services effective, fair, and supportive for our whole community.

You can also view the Integrated Care Board information page here.

👤 Contact Us

Our practice has nominated a YYGP Lead, our Practice Manager, who will act as a point of contact should you wish to provide feedback or raise any concerns about the charter.

If you’re aged 18 or over, live in Leeds, and want support to stop smoking, our friendly and flexible service is here to help.

Who is the service is for?

• 👤 Aged 18 or over
• 📍 Live in Leeds
• 🤝 Support to stop smoking

At Inspire North, we support people with common mental health challenges and long‑term physical health conditions. You can self‑refer or be referred by your GP or another health professional.  

People with musculoskeletal (MSK) health issues affecting their joints, bones, and muscles who are registered with a GP practice in Leeds can now use getUBetter - a free app designed to help manage MSK injuries and conditions at home. 

The free app provides clear information, practical tips, advice, and exercises to support recovery and help improve overall health and wellbeing.

The getUBetter app, offers people with joint and muscle issues the following:

• ✅ 24/7 support approved by your clinicians
• ✅ Easy to follow exercises
• ✅ Support to recover, live and work well
• ✅ Help when on a waiting list
• ✅ Advice on when to seek help from a GP
• ✅ Access to local treatments and services
• ✅ Support for managing persistent pain

The app is not intended to replace care or advice from your GP practice or medical specialists. Instead, it is designed to complement the care you already receive.

How to download the app:

• Search “getUBetter” in your phone’s app store
• Click here to use the getUBetter application on your computer 
• Scan the QR code below using your phone

Did you know two MMR vaccinations give your child lifelong protection against measles, mumps and rubella? 

As a parent, giving your child the MMR vaccine is one of the most powerful things you can do to protect their health. Two appointments, lifelong protection against three serious diseases.

The MMR vaccine is free on the NHS and has been keeping children safe for over 40 years. Contact us to book your child's vaccinations or to catch up on any missed doses. The MMR vaccine is safe, effective, and the best way to protect yourself and others.

Click here for more information from the NHS on the MMR vaccine.

Please see the information below, created by Beeston, Middleton & Hunslet PCN, which details a variety of local services focused on weight management and physical activity for patients in our community. This leaflet highlights several programmes, including free NHS-supported digital resources, group-based interventions, community activities and options tailored for children and families. The services cater to a diverse range of patient needs and eligibility, particularly for those managing conditions such as diabetes or high blood pressure, as well as individuals seeking to adopt healthier lifestyle choices. 

Read more …

We’re aware of recent media coverage about the weight loss treatment Mounjaro (tirzepatide). This medication is being rolled out gradually across the NHS in a phased way. That means not everyone who may benefit will be able to get it right away. At first, it will only be offered to people with serious health risks linked to their weight. If you are eligible, the NHS will contact you directly.

We understand that it may feel frustrating or disappointing if you're not eligible for Mounjaro at this time - even if you’ve been hoping for this kind of support. Please know that other help is available, and we are committed to offering compassionate, personalised care to everyone who needs it.

Please do not contact us about this treatment.

For further information click here.

Every year, about £18 million worth of medicines go to waste in West Yorkshire. This includes things like inhalers, pain medicine and creams.

The NHS needs your help! Follow these easy steps when ordering your medicines:

How you can help

1. Only order what you need - before getting more, check what medicines you already have.
2. Return extras - when picking up your medicines at the pharmacy, only take what you need. If you return something before leaving, it can likely be reused.
3. Stick to your routine - order your medicines when you're running low (7-10 days before it's needed), and no earlier. 

 By doing this, you will:

• Get the right medicines and care
• Help reduce waste
• Save NHS resources
• Help reduce environmental harm

It’s also safer! Keeping too much medicine can cause confusion, especially if your prescription changes, and/or harm to children and pets in the home, if it comes into their reach.

You are encouraged to speak with your GP or pharmacy team if there are repeat medicines you no longer need or want to take any more. A more appropriate plan will then be discussed with you if necessary. 

For more information click here.