Keep up to date with our latest news

Please note, we will be closed for staff training from 12.00pm on Tuesday 28th April 2026 and re-open again on Wednesday 29th April at 8.00am.

Should you require medical assistance, please contact 111 or in case of an emergency, please dial 999.

The UK Health Security Agency (UKHSA) prevents, prepares for, and responds to infectious and environmental hazards to keep our communities safe. UKHSA has launched its Keep Antibiotics Working campaign to raise awareness of the importance of using antibiotics correctly.

Andi Biotic, an anthropomorphic pill, is on a mission to spread the word about why antibiotics matter and how we can keep them working for the future.

What are antibiotics? 💊

Antibiotics are used to treat serious bacterial infections. They kill bacteria or prevent them from spreading, but they do not work for everything. Many mild infections, including those that aren’t caused by bacteria, can get better on their own without antibiotics.

What is antibiotic resistance?🦠

Antibiotic resistance occurs when bacteria develop the ability to defeat the antibiotics designed to kill them. Overuse and misuse of antibiotics have made them less effective and have contributed to the rise of “superbugs”.

Why does this matter? ⚠️

Antibiotic resistance affects everyone. Even if you rarely take antibiotics, there may come a time when you need them and they may no longer work if resistance continues to grow.

What can we all do to help? ✅

• Never share antibiotics with others
• Never store or save antibiotics for future use
• Take antibiotics exactly as prescribed by a healthcare professional
• NEVER demand antibiotics and always follow the advice of the healthcare professionals 

For more information on Andi Biotic and the UKHSA, click here.

We are committed to ensuring every patient feels heard and supported throughout their care. We are pleased to share that a new patient safety initiative, Jess’s Rule, is now being adopted in GP surgeries across the country to help improve early diagnosis and prevent avoidable harm.

Jess’s Rule encourages clinicians to take a fresh look at cases when a patient presents with the same symptoms three times without a clear diagnosis, or when symptoms are worsening despite treatment. The principle behind this approach is often described as “three strikes and we rethink.”

This means clinicians are encouraged to review, reflect and, where appropriate, take further action such as:

• Offering a face‑to‑face appointment
• Ordering additional tests
• Seeking a second opinion
• Making a referral for specialist care

🛡 Why Jess’s Rule Matters

This initiative formalises a process that many GP surgeries already follow. It has been jointly developed by the Department of Health and Social Care, NHS England, and the Royal College of General Practitioners, and is now being supported with national guidance and patient‑facing posters to help raise awareness.

💛 The Story Behind Jess’s Rule

Jess’s Rule was created in memory of Jessica Brady, a young woman from Stevenage who tragically died after her symptoms remained unexplained despite multiple GP visits. Her family have worked tirelessly to ensure others in similar situations receive timely, thorough reviews of their symptoms.

🗣 Your Voice Matters

We always want you to feel confident in your care. If you ever feel that your symptoms have not been fully addressed after several appointments, please speak to your clinician or request a follow‑up so we can make sure your care plan continues to meet your needs.

NHS England has produced an information page called "You and Your General Practice." This guide sets out what patients can expect from their GP practice and what practices ask in return, so that everyone understands how to get the best from general practice services.

What the Guide Includes:

✅ What You Can Expect from Your GP Practice

Your GP practice is here to support your health and wellbeing. The guide explains the standards you should receive when accessing services, such as:

• Being treated with dignity and respect
• Being offered safe and effective care
• Being listened to

🤝 What Your GP Practice Expects from You

To help us provide care efficiently and fairly for everyone, the guide outlines what practices ask of patients. This includes:

• Attending appointments on time
• Treating staff respectfully
• Cancelling appointments you no longer need, so they can be offered to someone else

🔄 Working Together

The relationship between you and your GP practice works best when there is clear communication and mutual understanding. The guide highlights how both patients and practices can work in partnership to:

• Improve health outcomes
• Make sure care is accessible for all

💬 Feedback and Concerns

The NHS encourages feedback so that services can continue to improve. The guide explains how you can:

• Share your experiences
• Give suggestions
• Raise concerns if you feel something has not gone as it should

📌 Why This Matters

"You and Your General Practice" has been designed to:

• Give patients clear information about how GP practices work
• Make it easier to know what to expect when you use GP services
• Help both patients and staff have a positive, respectful experience
• Support good communication and reduce misunderstandings

📖 Read the Full Guide

You can view the NHS England charter in full here.

We encourage all our patients to take a few minutes to read this page. It provides useful insight into how general practice works and how we can all play a part in keeping services effective, fair, and supportive for our whole community.

You can also view the Integrated Care Board information page here.

👤 Contact Us

Our practice has nominated a YYGP Lead, our Practice Manager, who will act as a point of contact should you wish to provide feedback or raise any concerns about the charter.

If you’re aged 18 or over, live in Leeds, and want support to stop smoking, our friendly and flexible service is here to help.

Who is the service is for?

• 👤 Aged 18 or over
• 📍 Live in Leeds
• 🤝 Support to stop smoking

At Inspire North, we support people with common mental health challenges and long‑term physical health conditions. You can self‑refer or be referred by your GP or another health professional.  

People with musculoskeletal (MSK) health issues affecting their joints, bones, and muscles who are registered with a GP practice in Leeds can now use getUBetter - a free app designed to help manage MSK injuries and conditions at home. 

The free app provides clear information, practical tips, advice, and exercises to support recovery and help improve overall health and wellbeing.

The getUBetter app, offers people with joint and muscle issues the following:

• ✅ 24/7 support approved by your clinicians
• ✅ Easy to follow exercises
• ✅ Support to recover, live and work well
• ✅ Help when on a waiting list
• ✅ Advice on when to seek help from a GP
• ✅ Access to local treatments and services
• ✅ Support for managing persistent pain

The app is not intended to replace care or advice from your GP practice or medical specialists. Instead, it is designed to complement the care you already receive.

How to download the app:

• Search “getUBetter” in your phone’s app store
• Click here to use the getUBetter application on your computer 
• Scan the QR code below using your phone