Keep up to date with our latest news
Keep up to date with our latest news, events and announcements.
We are committed to ensuring every patient feels heard and supported throughout their care. We are pleased to share that a new patient safety initiative, Jess’s Rule, is now being adopted in GP surgeries across the country to help improve early diagnosis and prevent avoidable harm.
Jess’s Rule encourages clinicians to take a fresh look at cases when a patient presents with the same symptoms three times without a clear diagnosis, or when symptoms are worsening despite treatment. The principle behind this approach is often described as “three strikes and we rethink.”
This means clinicians are encouraged to review, reflect and, where appropriate, take further action such as:
- Offering a face‑to‑face appointment
- Ordering additional tests
- Seeking a second opinion
- Making a referral for specialist care
🛡 Why Jess’s Rule Matters
This initiative formalises a process that many GP surgeries already follow. It has been jointly developed by the Department of Health and Social Care, NHS England, and the Royal College of General Practitioners, and is now being supported with national guidance and patient‑facing posters to help raise awareness.
💛 The Story Behind Jess’s Rule
Jess’s Rule was created in memory of Jessica Brady, a young woman from Stevenage who tragically died after her symptoms remained unexplained despite multiple GP visits. Her family have worked tirelessly to ensure others in similar situations receive timely, thorough reviews of their symptoms.
🗣 Your Voice Matters
We always want you to feel confident in your care. If you ever feel that your symptoms have not been fully addressed after several appointments, please speak to your clinician or request a follow‑up so we can make sure your care plan continues to meet your needs.
NHS England has produced an information page called "You and Your General Practice." This guide sets out what patients can expect from their GP practice and what practices ask in return, so that everyone understands how to get the best from general practice services.
What the Guide Includes:
✅ What You Can Expect from Your GP Practice
Your GP practice is here to support your health and wellbeing. The guide explains the standards you should receive when accessing services, such as:
- Being treated with dignity and respect
- Being offered safe and effective care
- Being listened to
🤝 What Your GP Practice Expects from You
To help us provide care efficiently and fairly for everyone, the guide outlines what practices ask of patients. This includes:
- Attending appointments on time
- Treating staff respectfully
- Cancelling appointments you no longer need, so they can be offered to someone else
🔄 Working Together
The relationship between you and your GP practice works best when there is clear communication and mutual understanding. The guide highlights how both patients and practices can work in partnership to:
- Improve health outcomes
- Make sure care is accessible for all
💬 Feedback and Concerns
The NHS encourages feedback so that services can continue to improve. The guide explains how you can:
- Share your experiences
- Give suggestions
- Raise concerns if you feel something has not gone as it should
📌 Why This Matters
"You and Your General Practice" has been designed to:
- Give patients clear information about how GP practices work
- Make it easier to know what to expect when you use GP services
- Help both patients and staff have a positive, respectful experience
- Support good communication and reduce misunderstandings
📖 Read the Full Guide
You can view the NHS England charter in full here.
We encourage all our patients to take a few minutes to read this page. It provides useful insight into how general practice works and how we can all play a part in keeping services effective, fair, and supportive for our whole community.
You can also view the Integrated Care Board information page here.
👤 Contact Us
Our practice has nominated a YYGP Lead, our Practice Manager, who will act as a point of contact should you wish to provide feedback or raise any concerns about the charter.
If you’re aged 18 or over, live in Leeds, and want support to stop smoking, our friendly and flexible service is here to help.
Who is the service is for?
- 👤 Aged 18 or over
- 📍 Live in Leeds
- 🤝 Support to stop smoking
At Inspire North, we support people with common mental health challenges and long‑term physical health conditions. You can self‑refer or be referred by your GP or another health professional. 
People with musculoskeletal (MSK) health issues affecting their joints, bones, and muscles who are registered with a GP practice in Leeds can now use getUBetter - a free app designed to help manage MSK injuries and conditions at home.
The free app provides clear information, practical tips, advice, and exercises to support recovery and help improve overall health and wellbeing.
The getUBetter app, offers people with joint and muscle issues the following:
- ✅ 24/7 support approved by your clinicians
- ✅ Easy to follow exercises
- ✅ Support to recover, live and work well
- ✅ Help when on a waiting list
- ✅ Advice on when to seek help from a GP
- ✅ Access to local treatments and services
- ✅ Support for managing persistent pain
The app is not intended to replace care or advice from your GP practice or medical specialists. Instead, it is designed to complement the care you already receive.
How to download the app:
- Search “getUBetter” in your phone’s app store
- Click here to use the getUBetter application on your computer
- Scan the QR code below using your phone
Did you know two MMR vaccinations give your child lifelong protection against measles, mumps and rubella?
As a parent, giving your child the MMR vaccine is one of the most powerful things you can do to protect their health. Two appointments, lifelong protection against three serious diseases.
The MMR vaccine is free on the NHS and has been keeping children safe for over 40 years. Contact us to book your child's vaccinations or to catch up on any missed doses. The MMR vaccine is safe, effective, and the best way to protect yourself and others.
Click here for more information from the NHS on the MMR vaccine.
Please see the information below, created by Beeston, Middleton & Hunslet PCN, which details a variety of local services focused on weight management and physical activity for patients in our community. This leaflet highlights several programmes, including free NHS-supported digital resources, group-based interventions, community activities and options tailored for children and families. The services cater to a diverse range of patient needs and eligibility, particularly for those managing conditions such as diabetes or high blood pressure, as well as individuals seeking to adopt healthier lifestyle choices.