Meet the Team

Practice Management

Victoria Keys

Practice Manager – Female

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Claire Brown

Operations Manager – Female

This role deals with all aspects of patient services within the practice.

Doctors

Dr Katie Gaunt

MBBS, MRCGP, 1992 – Female

Dr Ali Shaw

MBchB, DROG, MRGCP, 2007 – Female

Dr Kate Rattray

MBchB, DFSRH, MRCGP, 2001 – Female

Dr Nina Owen

MBChB, BSc (Hons), MRCGP – Female

Dr Karen Kamba

Female

Dr Ademola Ibiyooye

MBBS, MRCGP – Male

Dr Faiza Bhikoo

Female

Dr Catriona McNicol

MBChB – Female

Advanced Nurse Practitioner

Stephanie Shorey

Advanced Nurse Practitioner – Female

Jennie Lynch

Advanced Nurse Practitioner – Female

Advanced Clinical Practitioner

Fiona Shackleton

Physiotherapist Specialist Practitioner – Female

Specialist Mental Health Practitioner

Farina Saheed

Specialist Mental Health Practitioner – Female

Nurses

Carol Clinton

Lead Head Nurse – Female

Chinyere Oparandu

Nurse – Female

Eneire Obaru

Nurse – Female

Mehnaz Dad

Nurse – Female

Hannah Callum

Nurse – Female

Jayne Simonett

Nurse – Female

Healthcare Assistants

Julie Whitaker

Healthcare Assistant – Female

Alison Hatfield

Healthcare Assistant – Female

Leonie Bromby

Healthcare Assistant – Female

Angela Fuller

Healthcare Assistant – Female

Patient Services Team Manager

Norma

Patient Services Team Manager – Female

This role manages the reception, our team of receptionists and secretaries, who deal with patient enquiries, appointments, prescription requests, referrals from GPs and requests for medical information from outside agencies.

Penny

Patient Services Team Manager – Female

This role manages the reception, our team of receptionists and secretaries, who deal with patient enquiries, appointments, prescription requests, referrals from GPs and requests for medical information from outside agencies.

Maria

Assistant Patient Services Team Manager – Female

Clinical Coder

Naz

Clinical Coder – Male

Pamela

Clinic Coder – Female

Secretary

Chloe

Secretary – Female

Charlotte

Secretary – Female

Patient Services Team

Jack

Male

Simon

Male

Joe

Male

Ruth

Female

Sania

Female

Tracy

Female

Bethany

Female

Charlotte

Female

Indra

Female

Anita

Female

Ndey

Female

Practice Team

Healthcare Team

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

The practice also has regular visits from Citizens Advice Bureau and Alcohol Adviser, days for these visits can be found in the Clinics and Services page.

Patient Services Team

The Patient Services Team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.