How we look after your personal information, including Privacy Notices.

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

Our contact details as data controller

Name: City View Medical Practice

Address: Beeston Hill Community Health Centre, 123 Cemetery Road, Leeds LS11 8LH

Phone number: 0113 467 7515

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

City View is the data controller for your information. A controller decides on why and how information is used and shared.

The practice is registered with the Information Commissioners Office as a Data Controller. Our registration number is: Z7215682 and you can view our registration here.

Please read carefully our two Privacy Notice guides listed below, as they contain important information about how we use the personal and healthcare information we collect on your behalf.

• Click here to read our access our Easy Read Privacy Notice.
• Click here to read our full Privacy Notice.

We are committed to providing you with the highest quality of care. To enhance the quality and efficiency of our consultations, we may, on occasion, access Heidi Health, an Artificial Intelligence (AI) medical scribe. Heidi Health transcribes patient interactions in real-time and uses this to generate clinical notes, fill out documents, and dictate letters for clinicians to review and add to your health records, ensuring accuracy and up-to-date information. You will be asked for consent before using Heidi AI in a consultation, and you can withdraw consent at any time. Heidi Health will help us improve accuracy in medical records, increase efficiency by automating the transcription process, and enhance patient care by allowing clinicians to focus more on interactions rather than note-taking.

Heidi Health adheres to stringent NHS standards, including the DSPT and DTAC, ensuring that personal information is handled securely and confidentially. Transcriptions and summaries are deleted once saved to patient records and are kept for no longer than one day.

Click here to visit the Heidi Health website and here to read the patient leaflet.